The objective of a company is to have a software solution as per the organization/project specific needs. For a new customer, this starts with the following steps starting to get to know the software followed by sample output, commercial etc.
Demonstration
The demonstration is the key to explain the short summary of software functionality and how this is suited for a project and with respect to the complete solution.
Therefore we have online presentation and also detailed presentation can be arranged on one to one basis as per the requirement. We request you to have a look at the online presentation of modules and complete solution.
One can also request for online live presentation.
Sample Output
Sample outputs are readily available for registered customers. For all modules, one can see the existing sample deliverables. The software can further be tailored made as per the organization/project requirements. There is a facility for any number of creative project template/ reports.
Delivery of software via *.ftp site upon confirmation of purchase and related payment you will get email on your registered e-mail id containing ftp details for all the purchased module.
This login will be available to only customers who have purchased the software or who are already existing customers.
Installation and Getting Started:
This is a service provided explaining the exact procedure for installation on the server machine and also on the client machine. A detailed document is available for this purpose and also videos are available to explain on Installation and getting started for each module of EPCPROMAN.
Training Program
Training is provided by giving training videos, online web training or by a personal visit to the client’s office.
Training is given by our certified training instructors, who have many years’ experience working with the software. 8 hours of online training will be provided along with the software free of cost. Training can be provided at a customer’s site on the chargeable basis on customer’s suitable dates. Training is provided to explain each software feature in detail.
Key Benefits
The PCPL approach ensures that:
Training is designed to map to your specific needs
Time taken off for training is minimized
Implementation
Implementation is further add on to training. Every organization or project needs specific work in order to tailor-make the software there is a need to configure the software for organization/project needs. Implementation services provided by experts will make sure to configure the software functionality as per the requirement, configuring the desired report formats, customizing desired billing format, giving various neutral files input like integration neutral files for the integration to commercial ERP( SAP), accounting system, existing software ( if available) etc.
Employees are fully competent at ‘go live’ for optimal utilization of the application
*Implementation charges are specified in Commercial Quotation.
Customization and testing
This is further add on to implementation for catering to additional requirements of the organization or a project. This includes direct integration ( ftp/PI with SAP, Database to Database data transfer for the direct database to database integration to commercial ERP( SAP), accounting system, existing software ( if available) etc.
The software has been incorporated with extensive research and best proven industrial practices and further, it can be customized to individual customer needs and site/standardization requirements.
This is a further expanding the functionality as per the customer specific requirements
Go Live !!!
After successful training, implementation and customization we are ready to go live for any project.